Compete Consulting Group (CCG) provides a 45-point audit on small parcel (FedEx, UPS, DHL, and Ontrac), and LTL shipments. Our audit focuses on more than just service failures (late shipments), it has the ability to audit against the complexity of the carrier contracts and hundreds of accessorial surcharges. Our proprietary audit software is able to adjust the invoice prior to payment so that our clients do not have to wait for credits to be issued or applied to their account.
It is estimated that of the $2 billion dollars in audit credit refunds owed by the carriers each year $1.5 billion go unclaimed. We typically save our clients an average of 3 - 5% annually on invoice auditing. CCG has automated this process so it does not require any work or time from our clients. We are only compensated a percentage of the refund credits that we secure for our clients.